Thanks for coming to ConnectTheExperience.com, here is what you will find on the site.

Our book Connect How to Data and Experience Marketing to Create Lifetime Customers

Connect is a comprehensive and accessible guide to customer focused marketing. It is filled with compelling examples, recommendations, initiatives, work-arounds, and step-by-step processes on how leaders can move their team to a higher level of marketing excellence.

Learn more about Connect here

The Customer Experience Maturity Model and Assessment

The Customer Experience Maturity Model maps your path to building lifetime customers. It gives you a strategic roadmap of how to build the people, processes, and technology you need for digital marketing success.

Learn more about the Customer Experience Maturity Model and Assessment here

Insights that will help you get started with optimizing the Connected Customer Experience

We have published select insight articles, focusing on getting more from digital analytics and use data to optimize the connected customer experience.

Explore our insights, authored by Business Optimization Experts